Rent and billing
Giving members a discount
Concessions — an over-60s rate, a hardship reduction, money off for a group.
A concession is money off. It is its own thing rather than a negative charge, and it appears as its own green line on the invoice, under whatever it is coming off.
Find them under Billing → Concessions.
Setting one up
- A fixed amount or a percentage. £10 off, or 50% off.
- Who gets it — a member group, or every plot holder. Groups are the usual answer: make a group called "Over 60s", put people in it, and point the concession at the group. Adding somebody to that group is then the whole of the admin.
- What it comes off — the rent, the other charges, or both.
- Whether it repeats yearly. This is on by default, because a concessionary rate normally carries on from year to year. That is the opposite default from a charge, and deliberately so.
A fixed amount can also be set to count per plot rather than per member. A percentage cannot, because a percentage already grows with a bigger bill — counting it per plot would discount twice.
It can never take a bill below zero
Stack two large concessions on one member and the second is trimmed to whatever is left. Nobody is ever invoiced for a negative amount, and Allotmin never owes a member money by accident.
Giving it to one person
Somebody qualifies half-way through the year, or qualifies for a reason no group covers. Use Apply to a member — it does not check the group, so it works as a deliberate exception.
After you change the amount
This matters more here than it does with charges. Applying a concession only ever adds; it does not revisit lines already written. So if you increase a discount and do nothing else, the people who already have it are still being overcharged at the old rate.
Press Re-sync after editing the amount. The message after you save says so too. As with charges, it only touches the year you are in.
More on rent and billing
Opening a billing year
How Allotmin works out what everybody owes, and why it only does it once.
Recording who has paid
Marking an invoice paid, taking a part payment, and seeing who still owes you.
Charging for things other than rent
Water levies, membership subs, a bag of manure — extra lines on the same invoice.
Chasing unpaid rent automatically
Let Allotmin send the reminder emails so you do not have to keep a list.
Letting members check their own balance
A private web page per member showing what they hold, what they owe and what they have paid.
Did this not answer it? Ask us — we answer these ourselves.